Merge Contacts

If you come across duplicated contact records in your contact module, you are able to merge these together into 1 record. 

Step 1: Select the contacts module within your admin area. 

Step 2: You can use the search fields to find the contact you wish to merge. Place a tick against the 2 records: 

Step 3: Select the more options icon and you will have the option to 'Merge contacts': 

Step 4:The following overlay will appear: 

If the contact records have different email addresses and contact details then you need to ensure that you select the correct one to save as this action is irreversible. 

Step 5: Confirm that you would like to merge the contacts by ticking the box and select merge.